Organizational chart called Heirarchy of Staff. Introduction followed by general rules for all staff, then chapters on each critical position. Illustrated with line drawings. This is a little book you can cary in a big pocket so you can reference it when in doubt as you do your house duties. From the series created by Julian Fellowes. 177 page book. New but with corner bumps at bottom of both covers. Carnival Films / Masterpiece co-production.Headline Publishing Group, a Hachette UK Company. 2014. Hb. USED. $6.00